Priority for early applications
- Experience: 1 year
- Level: Staff
- Quantity: 4
- Working time: Chicago City time
- Sex: Male/Female
- Age: 21-30 yrs
Discuss job details in the interview.
- Manage large amounts of incoming calls.
- Generate sales leads.
- Identify and assess customers’ needs to achieve satisfaction.
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods/tools.
- Meet personal/customer service team sales targets and call handling quotas.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Keep records of customer interactions, process customer accounts and file documents.
- Follow communication procedures, guidelines and policies.
- Take the extra mile to engage customers.
- Proven customer support experience or experience as a client service representative.
- Track record of over-achieving quota.
- Strong phone contact handling skills and active listening.
- Familiarity with CRM systems and practices
- Customer orientation and ability to adapt/respond to different types of characters
- Excellent communication and presentation skills
- Ability to multi-task, prioritize, and manage time effectively
- College degree
- Dynamic working environment, friendly, promotion opportunities.
- KPI bonus.
- Annual salary review
- Performance Bonus
- Birthday Party monthly, Gifts for Wedding/New born
Competition (Direct exchange during the Interview)
|ỨNG TUYỂN NGAY|
Thông tin liên hệ
Người liên hệ: Ms Vân hoặc Ms Ân
Trụ sở TPHCM: Tòa nhà HAHALOLO, 400/8B Ung Văn Khiêm, P.25, Q.Bình Thạnh, TP.HCM.
Chi nhánh Huế: Tầng 06, số 02 Lê Quý Đôn, Phường Phú Hội, Thành Phố Huế, Tỉnh Thừa Thiên Huế.
Chi nhánh Hà Nội: Tòa nhà HH2 Bắc Hà, số 15 Tố Hữu, Thanh Xuân, Hà Nội.
Chi nhánh Cần Thơ: Tầng 9, Tòa nhà STS Tower – 11B Đại lộ Hòa Bình, P.Tân An, Quận Ninh Kiều, TP. Cần Thơ.
Chi nhánh Đà Nẵng: Tầng 02, số 72 Hàm Nghi, Phường Thạc Gián, Quận Thanh Khê, TP. Đà Nẵng.
Hotline: 0939 013 456
Ngôn ngữ hồ sơ: Không yêu cầu
Xem thêm tại: CRM – CUSTOMER SERVICE REPRESENTATIVE